Frequently Asked Questions.
Is wheat better than a corn starch straw?
Yes. Wheat is a totally natural product - it's grown not made - whereas corn starch requires specific land usage, vast amounts of processing and only composts in industrial composting facilities. Wheat will break down and compost on its own.
Is wheat better than a paper straws?
Yes. 1) wheat requires minimal manufacturing - no deforestation, no paper pulping and no straw manufacturing facilities, plus no glue additive needed. 2) Wheat handles hot & cold drinks without going soggy or disintegrating in your drink - paper lasts for 2 minutes which is a complete waste of money!
Where do you source your wheat from?
Our wheat comes from two sources: Bavaria in Germany, and the Hebei region in the Far East, China. The straws from each location are organic and free-from pesticides and herbicides. From 2019 the crops from Hebei will be cut from the field by workers with handheld sythes - reducing their environmental footprint even further.
What length are your straws?
The 250 pack contains straws 21.5cm long. The 60 pack contains straws 23cm long.
Are they reusable?
Yes. Although the straws are designed for disposable, single-use; if you were to drink a few drinks throughout the evening, the same straw could be used. When you're done, simply toss it in the compost bin to return it to the soil it came from!
I have a gluten or wheat allergy; can I use your drinking straws?
Our straws are free-from gluten allergies, as the gluten protein is stored in the grain, not the stem (<20ppm). If you suffer specifically from a wheat allergy: we recommend you consult a qualified medical expert before using our straws. Although the straw is not consumed, any form of contact with wheat proteins may result in a reaction.
Are your straws certified?
Yes. We have conducted pesticide testing to confirm the straws are free-from pesticides, and also gluten testing to confirm they are gluten-free. Certification may be viewed on request.
Delivery & Returns Info.
Do you ship internationally?
Yes. We ship wholesale orders globally. Retail orders are only shipped to UK & EU destinations at this time. See our Shipping & Returns page for more info.
How much is delivery?
We offer FREE DELIVERY for all UK retail orders £30.00 & over. Orders under £30.00 incur a flat fee of £2.99. All EU orders weighing less than 1kg incur a delivery fee of £7.99. For more info see our shipping & returns page.
Which carriers do you use?
Our standard delivery provider is Royal Mail 2nd class or 48 Hour Tracked. Express delivery also available. Wholesale orders will be shipped via tracked and signed services or via courier, depending on size.
I need to return, exchange or refund an item
Please drop us a quick email with your order details to firstname.lastname@example.org and we’ll take care of it for you. More info is also available on our Shipping & Returns page.